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When a positive exchange between a brand and customers becomes quantifiable metrics it encourages brand to provide better service customer service to do a better job and consumers to actively show their gratitude.

- Simon Mainwaring

Photo by eberhard 🖐 grossgasteiger on Unsplash

When a positive exchange between a brand and customers becomes quantifiable metrics it encourages brand to provide better service customer service to do a better job and consumers to actively show their gratitude.

- Simon Mainwaring

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Few things are harder to put up with than the annoyance of a good example.

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