Spirituality is not a formula; it is not a test. It is a relationship. Spirituality is not about competency; it is about intimacy. Spirituality is not about perfection; it is about connection. The way of the spiritual life begins where we are now in the mess of our lives.

I'd like to believe that achieving a leadership position is all about competency, capability and ambition, so I try not to distinguish between the sexes when it comes to giving career advice.

We need business leaders who have a respect for technical issues even if they don't have technical backgrounds. In a lot of U.S. industries, including cars and even computers, many managers don't think of technology as a core competency, and this attitude leads them to farm out technical issues.

Mistakes are not always a clear indicator of lack of effort or incompetency.