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I wanted to be a car pinstriper, but there was nobody to teach me how to do it. So I said, 'Music's good too. I'll do that maybe, since I can't work out how to do this pinstriping.'
You have to realize that the customer really is king. People who go into more established businesses probably have to be careful not to be casual about that. When you have a brand-new business, and nobody knows who you are, you know you have to work really hard for your customers.
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