I had met many wounded veterans at Walter Reed Army Medical Center when I was researching my 2009 novel 'The Turnaround,' and I continue to be very interested in how returning servicemen and women deal with their new lives back home and how they're treated by America.

Internet marketing entrepreneurs have truly opened my eyes to just how important a quick turnaround time can be. Often times an interview they conduct with me today is online by the next morning. The interviewee is then able to start making money less than 24 hours after the initial interview.

Turnaround or growth it's getting your people focused on the goal that is still the job of leadership.