Shock, confusion, fear, anger, grief, and defiance. On Sept. 11, 2001, and for the three days following the worst terrorist attack on U.S. soil, President George W. Bush led with raw emotion that reflected the public's whipsawing stages of acceptance.

Shock confusion fear anger grief and defiance. On Sept. 11 2001 and for the three days following the worst terrorist attack on U.S. soil President George W. Bush led with raw emotion that reflected the public's whipsawing stages of acceptance.