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It is important to remember the purpose of health care reform: to make sure Americans have access to quality, affordable health care - especially those individuals who were being denied by their insurance companies because they weren't profitable customers.
Nothing is more valuable to people than health care, and by paying, they feel less like beggars and more like 'customers' who can and should demand quality care.
I've never gone into business to make money. Every Virgin product and service has been made into a reality to make a positive difference in people's lives. And by focusing on the happiness of our customers, we have been able to build a successful group of companies.
You have to keep working hard to deliver happiness to customers and you have to control your own destiny.
Great salespeople are relationship builders who provide value and help their customers win.
At Microsoft, we're aspiring to have a living, learning culture with a growth mindset that allows us to learn from ourselves and our customers. These are the key attributes of the new culture at Microsoft, and I feel great about how it seems to be resonating and how it's seen as empowering.
Eid is here! On the first day, it is a custom for all Malaysian Muslims to ask for forgiveness from our parents. We kiss their hands and wish them 'Selamat Hari Raya' or 'Eid Mubarak.' 'Maaf Zahir dan Batin' means 'to apologize in spirit and actions.'
It all comes back to the basics. Serve customers the best-tasting food at a good value in a clean, comfortable restaurant, and they'll keep coming back.
An almost forgotten means of economic self-reliance is the home production of food. We are too accustomed to going to stores and purchasing what we need.
We provide food that customers love, day after day after day. People just want more of it.
Around the world, it is much more difficult for women than for men to run a successful business. Even when laws are not explicitly biased against them, companies owned and operated by women often face discrimination every step of the way, from obtaining finance to finding customers.
Customers are a great way to finance a business for many reasons. First, customer financing is typically non dilutive. They want something from you other than equity in your business. Customers also help you fit your product to the market. And customers will help debug and improve the quality of the product.
The real and effectual discipline which is exercised over a workman is that of his customers. It is the fear of losing their employment which restrains his frauds and corrects his negligence.
I've been accustomed to being famous and having a certain level of attention for 14 years, but in the last few months, it's changed. It's like on the arcade game, I've gone up to the next level.
Your ability to communicate is an important tool in your pursuit of your goals, whether it is with your family, your co-workers or your clients and customers.
While 'The Owner's Manual' is not a formula for guaranteed success by any means, we're confident it will help reduce the failure rate of most startups that use our Customer Development process.
I think like a Silicon Valley entrepreneur. Failure is a great teacher. At the same time, you must remember, success will never last... Whether it's tech or fashion, it must be for the customer.
As we continue to drive the benefits of integrating our enterprise skills, capabilities, and experience - what we call operating as 'One Boeing' - we will find new and better ways to engage and inspire employees, deliver innovation that drives customer success, and produce results to fuel future growth and prosperity for all our stakeholders.
Our DNA is as a consumer company - for that individual customer who's voting thumbs up or thumbs down. That's who we think about. And we think that our job is to take responsibility for the complete user experience. And if it's not up to par, it's our fault, plain and simply.
If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
Our focus is on the customers and improving their experience. We believe that if we do that well, competition, prices, and profits will all take care of themselves.
We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.
When you're accustomed to privilege, parity and equity and equality may feel like oppression.
Then not only custom, but also nature affirms that to do is more disgraceful than to suffer injustice, and that justice is equality.
If only she could be so oblivious again, to feel such love without knowing it, mistaking it for laughter.
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