Our business is about technology, yes. But it's also about operations and customer relationships.

When we talk about 'smart transportation,' it is more than moving cargo from A to B. Digitization within transport and logistics means seamless service to our customers, visibility in the supply chain, and driving a more efficient business.

The golden rule for every business man is this: 'Put yourself in your customer's place.'

No business can stay in business without customers. How you treat - or mistreat - them determines how long your doors stay open.

I did a business in a box called College Pro Painters. They taught you how to paint houses, how to hire and fire, how to sell, how to deal with customers. You got a one-year franchise. It was the hardest year of my life in terms of hard work. I won manager of the year. It was very successful.

Your customers are the lifeblood of your business. Their needs and wants impact every aspect of your business, from product development to content marketing to sales to customer service.

I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier.

If you fire people, you fire customers.

People will buy anything that is 'one to a customer.'

Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers.

Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

Everyone says Toyota is the best company in the world, but the customer doesn't care about the world. They care if we are the best in town, or not. That's what I want to be.

The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.

A satisfied customer is the best business strategy of all.

Our new attitude is how can we put you in front of our customer.

We will hire someone with less experience, less education, and less expertise than someone who has more of those things and has a rotten attitude. Because we can train people. We can teach people how to lead. We can teach people how to provide customer service. But we can't change their DNA.

A smart manager will establish a culture of gratitude. Expand the appreciative attitude to suppliers, vendors, delivery people, and of course, customers.

I always spend time exploring the customs and attitudes of the countries I'm using for locations, and interviewing the people who live there. I've visited over 90 countries thus far.

No better way is there to learn to love Nature than to understand Art. It dignifies every flower of the field. And, the boy who sees the thing of beauty which a bird on the wing becomes when transferred to wood or canvas will probably not throw the customary stone.

In the primitive church, it was customary for the Holy Eucharist to be celebrated on the anniversary of the death of a martyr - if possible, on his tomb.

We're not accustomed to giving women the space to express the full range of emotions and flaws that men are permitted. Anger and aggressiveness aren't part of the scale of what is acceptable behavior in women, whereas men - in reality and in fiction - are allowed a much fuller range of emotion.

It's a very difficult thing for people to accept, seeing women act out anger on the screen. We're more accustomed to seeing men expressing rage and women crying.

In the heat of our campaigns, we have all become accustomed to a little anger and exaggeration. Yet, on the whole, our political process has served us well.